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faq

How can I contact you?

Drop us a line at AskUs@zaffreproducts.com or call (800) 484-0503 Monday - Friday 8:30AM - 6PM EST.

Are all of your products 100% natural?

YES! Even our fragrances are natural - either from 100% pure essential oils or natural aromatics. We get those ingredients by physically extracting the volatile fractions from plants without chemically altering them.

Does it actually work?

YES! We've specially formulated our deodorant using clinically-proven anti-bacterial essential oils to kill those nasty smelling bacteria from your skin. The added baking soda and other vegetable powders work to inhibit growth of new bacteria, keeping you fresh all day.

How do I apply your products?

You should rub Zaffré botanically infused deodorant sticks 3-4 times under each arm. Extra rubs will provide more protection if needed. Don't be bashful with the product - if you have other topical places that need some odor prevention, feel free to apply. DO NOT apply to open wounds, cuts, mucous membranes, and the like.  

Does your deodorant contain aluminum or other harmful chemicals?

NO! Our products are free from propylene glycol, alcohol, parabens, triclosan, phthalates, aluminum, sodium lauryl sulfate (SLS), mineral oil, artificial colors, phenol, salicylic acid, gluten, soy, & corn.

Is it an antiperspirant?

No. Antiperspirants use chemicals to clog your pore to prevent sweating. Zaffré botanically infused deodorant will keep you fresh and dry, but not interfere with your body's ability to sweat.

Are you a cruelty-free company?

Yes, our products are never tested on animals, unless you consider humans to be wild. 

Do you offer a travel or sample size?

At the moment, we do not offer travel or samples sizes, but do plan to offer those in the near future. 

I've read that baking soda is not good for the skin?

As a disclaimer, WE HAVE NEVER and WILL NOT TEST OUR PRODUCTS ON ANIMALS. However, as reported in the United Nations Environment Programme (UNEP) OECD SIDS Report from August 6, 2002, a scientist by the name of Wnorowski concluded in 1992, that 0.5g of slightly moistened baking soda (sodium bicarbonate) applied directly to the skins of 6 rabbits, caused temporary and reversible skin irritation as he observed slight erythema (superficial reddening of the skin). Again, the amount of pure baking soda applied was 0.5 grams.

Zaffré Botanically Infused deodorant is specifically formulated to deliver an effective amount of baking soda as a deodorizing agent that is far less than the amount tested in Wnorowski experiment. As well, compared to our competitors, we use significantly less to ensure that it works with a broader spectrum of skin types. In fact, upon testing many of our competitors, they are using upwards of 20-30% within their products.

As a final point, our deodorant contains a number of skin-healthy ingredients and moisturizing oils into which the baking soda is mixed. Although everyone's skin is unique, we have found that over 98% of people are satisfied with our product.

Is Titanium Dioxide safe?

Concerning Titanium Dioxide, the raised carcinogenic concerns are only when the product is inhaled or airborne, not when mixed thoroughly in a formulation. Our formulation contains less than 1/15th of a percent of titanium dioxide to offset the deep colors of the carrier oils. Please note that titanium dioxide is a naturally occurring mineral that is purified before inclusion in our products. We do not use nano-particle sized titanium dioxide which has concerns when ingested, but rather particle sizes in the vicinity to 200-250 nm.

Can I use this if I have sensitive skin?

Yes, our products are formulated as hypoallergenic. We do not use propylene glycol, alcohol, or zinc ricinoleate as those are common allergens. Regarding the use of baking soda, we have specifically reduced the amount of baking soda to levels that would be tolerable for most people. 

Order Processing & Shipping Details

Orders are processed within 1-3 business days from the time we receive them. You will receive an automatic notification from us once your order has shipped with a tracking number. 

We are based in NJ and are obligated to collect 7% sales tax for any order(s) shipped to an NJ address.

$3.95 flat-rate shipping & free shipping on orders of $50+ (U.S. only, excludes international orders, bulk orders, & multi-address orders)

For international orders, please contact us for a shipping quote. International buyers will be responsible for all importing fees implemented by their country.

At this time, we are only able to ship internationally, to the following countries:

Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, France, Finland, Germany, Gibraltar, Great Britain / Northern Ireland, Hungary, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Portugal, Singapore, Spain & Switzerland.

We also ship to the following Territories: American Samoa, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico & the U.S. Virgin Islands.

Return Policy

We said it and we mean it - No BS, No BO - Guaranteed.™

Here's our deal - we want you to be satisfied with our brand. If you have any issues, give us a call to see how we can help. Our amazing team is available at (800) 484-0503 Monday - Friday 8:30AM - 6PM EST.  

  • For first-time buyers, we're confident that our products are of the highest quality and will work as advertised. But hey, everyone's body is different. If you are dissatisfied within the first 14 days, return it for a full product refund.
  • For everyone else, within the first 30 days after receiving your order, we'll accept returns on unopened or damaged/defective product purchased through zaffreproducts.com. Once received, we'll process a full product refund.
You'll have to pay for shipping back to us and original shipping charges incurred at the time of purchase are non-refundable.

    For purchases made through other retailers, you must contact them directly.

    Refunds will be processed within 7-10 business days of receipt. Refunds may only be issued to the form of payment that was utilized for the purchase. Please note the original shipping charges incurred at the time of purchase are non-refundable.

    Will the deodorant melt in high temperatures?

    Extended exposure to temperatures above 113℉ will cause Zaffré botanically infused deodorant sticks to soften and begin to melt.

    Can I buy Zaffré from a store near me?

    Not yet, but stay tuned! 

    I'm interested in selling Zaffré products, can I get info about placing wholesale orders?

    Great! Drop us a line at AskUs@zaffreproducts.com or call (800) 484-0503 Monday - Friday 8:30AM - 6PM EST.